Andrew’s testimonials

I’ve had the pleasure of working with Andrew for the past year, and his strategic thinking consistently elevated our UX work. He has a strong ability to step back, see the bigger picture, and connect decisions to clear business and user outcomes.

What truly sets Andrew apart is his commitment to clear documentation and well-defined processes. He brings structure to complexity, making it easier for teams to align, move forward confidently, and make informed decisions.

Andrew also excels at iterative exploration. He approaches problems with curiosity, tests ideas thoughtfully, and refines solutions based on learning and feedback. Any team would benefit from his strategic mindset, rigour, and collaborative approach.

I’ve had the pleasure of working with Andrew and the opportunity to mentor him in his journey as a UX designer. Andrew has a keen product sense, curiosity and an eye for marketing opportunities. He is eloquent with presenting his ideas and prepares well to make sure his ideas aren’t lost with stakeholders. Most importantly he has an insatiable desire to grow his craft and knowledge of product design. I would happily recommend Andrew to any organization, he is a tremendous talent.

Working alongside Andrew has been one of my career highlights. It’s rare to come across a designer with his knowledge, skill, and all-around talent, and I don’t take our time together for granted.

Andrew is a master of using language to create excellent experiences. He’s always several steps ahead when it comes to anticipating user needs, he finds solutions to problems before most people know they exist, and he manages even the most complex stakeholder relationships with diplomacy and professionalism. He’s generous with his knowledge, goes above and beyond when it comes to improving design practices, and is meticulous when it comes to ensuring his team’s work hits all the marks.

I learned so much from Andrew during our time together, and continue to benefit from the impact he had on our team. His proactive approach to solving design issues and creating new tools and templates have benefitted our way of working, and I’m incredibly grateful.

Andrew sets a new standard for content design, and he’s an all-around wonderful person. I genuinely can’t wait to work with him again.

Andrew’s knowledge and passion for creating great user experiences made a major positive impact on key projects and elevated our practice overall. He was meticulous in his research, always advocated for the user and delivered great work. Andrew set a high bar for Content Designers/UX writer, and never failed to deliver.

Andrew gave extra capacity he had to my team for an extended period of time, primarily focused on content design to support us as we built a case to have permanent content support added to our group. Andrew showed a genuine interest in the product, how it could be improved, and extended his knowledge well beyond Content Design.

In the time Andrew was on loan with my team, his abilities beyond content were clear and on display. Andrew’s hidden skill revolves around his design thinking abilities – seeing problems beyond the screen or journey they exist in and generating solutions that extended beyond his mandate.

Andrew is someone I quickly and rightfully learned to trust. He guided a Product Designer and Researcher to think beyond the tunnels and boxes they were directed to stay in, and quickly came up with ideas and solutions that impacted the platform positively long after his support window for my team closed. His excellent work was instrumental in proving to business stakeholders that there is deep value in not only content design (a role now made permanent in my team), but in expertise, soft skills, and collaboration with Experience Design as a whole.

Andrew filled a key role as conduit between product design and sales teams. He ensured updates and UI improvements to our CRM happened on schedule. Andrew’s expertise in terminology audits helped define clear and standardized messaging across our platforms.

He worked autonomously while meeting with numerous internal stakeholders, supporting sprints and ensuring alignment across teams and disciplines. Additionally, his proficiency in organizing Figma docs helped streamline workflows and ensure an easy handoff for implementation.

He was a valued part of our content design team.

Andrew was one of the first content designers to work with our team. He didn’t just improve our UX writing, though. After tackling a highly technical project working closely with our engineering team, he pivoted quickly to support one of the company’s biggest initiatives.

He centralized and standardized our team’s product language, enabling our design team to build with stronger systems-level thinking across multiple surfaces. The team gained a way to manage that language as it evolved, too.

Andrew also took the initiative to do a lot of qualitative research about our product’s users. He created a research deck that showed multiple design teams how our user base operated on a daily and quarterly basis, as well as pointing out new roles we needed to accommodate in our redesign (each with their own needs, permission levels, and workflows).

It was genuinely helpful to have someone who refined our information architecture and who understood how concepts fit together across multiple surfaces, user groups, and workflows.

Andrew is an incredibly capable and thoughtful content designer. In addition to consistently producing top-notch work, he was an amazing teammate. He communicates clearly, keeps priorities on track, and is focused on producing work that delivers. He collaborated with teams across the board on various projects and also on ways to improve processes and craft. Andrew brings a growth and big picture mindset to all aspects of the job and we were lucky to have him on our team.

Andrew is an amazing colleague and friend. I was a product designer at Shopify when we worked together, and it was my first time ever in my professional career to work with a content designer. Now I can’t imagine ever working without one. He taught me so much. I would have these seemingly wild or random ideas. He would reference a concept from his craft, teach me, and support/ideate on more crazy ideas with me. Andrew also has this knack for always putting the user first without losing sight of the business goals.

Most of all though, Andrew is a genuine human being and has been super fun to work with. Whenever I felt a little down on myself, he always took the time to build me back up.

Working with Andrew, you know you’re going to get quality above all else. Beyond being a great writer and editor, he’s incredibly intentional in everything he does. He doesn’t cut corners and he’ll fight to put the customer first when decisions are being made about content and campaigns. A great collaborator I’d be happy to work with any time.