Clarifying Confusing Marketing

Clarifying Confusing Marketing

Project: Clarifying confusing marketing Context The bank’s marketing department had launched a new promotion to encourage the use and adoption of Air Miles credit cards, having just acquired Air Miles the year before. Their existing landing page wasn’t...
The “stop sell”

The “stop sell”

Portfolio: The “stop sell” Context A bank was updating a credit card product, stopping all applications for 60 days before the refresh. The marketing department wanted to put an “under construction sign” on the product page for that entire...
7% more revenue per support ticket

7% more revenue per support ticket

Portfolio: 7% more revenue per support ticket  Deep dive available Want to see more of the UX process for this project? Contact Andrew to schedule an in-depth presentation. → Contact for presentation Context One of the world’s largest advertising platforms lost...
Shopify Fulfillment pricing calculator

Shopify Fulfillment pricing calculator

Portfolio: Shopify Fulfillment pricing calculator  Deep dive available Want to see more of the UX process for this project? Contact Andrew to schedule an in-depth presentation. → Contact for presentation Context Immediately following the relaunch of the Shopify...
Shopify Fulfillment product pages

Shopify Fulfillment product pages

Project: Shopify Fulfillment Network website Context Shopify was about to relaunch its done-for-you order delivery service… and its web page was a little rough. On top of that, the program managers and finance teams were still finalizing the product in the days...